Delivery Times

Delivery Service Status - Updated 03/10/21

All orders are currently being dispatched and delivered BUT WE ARE STILL EXPERIENCING SOME DELAYS. We are currently operating our regular 14 day policy for orders placed. We expect 2nd Class Postage to take approx 5-7 working days as the post office and all delivery companies are still operating on a reduced capacity. Next day delivery are not always guaranteed as we rely on Royal Mail - so please place express deliveries with us before lunchtime 12pm and please bear with us, usually there is a 36 hour wait (working days) for next day delivery from the time you place your order.

Our genuine Panama Hats are shipped in protective cardboard boxes to ensure they arrive undamaged and in perfect condition.  Orders are normally dispatched within 48 hours (2 working days) and are sent by Royal Mail. All items, unless specified at the point of ordering, are sent with a standard delivery to the UK at the cost of £6.00.

- If you are unsure about whether you will be home please make sure you place a specific alternative IN THE EXTRA ADDRESS LINES (e.g neighbours house number) as leaving items in the porch will not be possible and a separate note is not passed onto the post office. 

- If you need your hat in a hurry, you can order an express delivery option in the UK (only), however you must place your order before 12pm Monday-Thursday. Please note that this is a SIGNED FOR delivery service. 

At the Panama Hat Company, we pride ourselves on excellent customer service and efficiency. All orders are dispatched as quickly as possible - however there may be circumstances beyond our control where delivery times may be longer than anticipated, such as bad weather, industrial action or over certain holiday periods such as bank holidays and...pandemics.